General Questions

• General questions about the lamps
• Limitless Colors of the Friendship Lamps
• Do I need to have power adapters for different countries?
• Can I connect my Friendship Lamp to multiple groups?
• What's the maximum distance between two lamps?

View all (7)

How the Friendship Lamp works

• How to use your Friendship Lamp
• The Color Codes of the Friendship Lamp
• How many lamps can be connected together?
• How long do the lamps stay on for?

Set up instructions

• LuvLink App Setup
• How to set up your Friendship Lamp
• Connecting to the lamps in your Group
• How to use your Friendship Lamp
• What is a GroupID and how can I enter it?

View all (6)

Troubleshooting

• My lamp is not sending/receiving colors
• How to go back to the setup mode
• What do I do if my lamp is red?
• Help! My Friendship Lamp is stuck on purple!
• I'm stuck on the "Credentials Saved" screen!

View all (7)

Friendship Lamp Order

• Placing Your Friendship Lamp Order
• Tracking your order
• How to cancel an order
• Our return and refund policy
• Haven't heard from us?

Shipping FAQs

• Shipping and Delivery Times
• Can I ship to multiple addresses?
• Where can I find my invoice?
• Christmas Delivery Questions