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Troubleshooting

We're certainly keen to help you each step of the way! Find your answers here or contact us!

  • My lamp is not sending/receiving colors
  • How to go back to the setup mode
  • What do I do if my lamp is red?
  • Help! My Friendship Lamp is stuck on purple!
  • What is the MAC ID and how can I find it?
  • My lamp randomly turns on!
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