When the lamp is red, it means it is not successfully connected to WiFi.
It may be that your internet is not connected or you have changed / updated your WiFi.
If this is the case, all you'll need to do is to set up the lamp again.
Use the easy to follow instructions here: Friendship Lamp Setup Guide or watch the video below:
If you're still having an issue - please just send us an email and let us know as many details as possible and exactly how far you were able to get to in the setup.