We engage the services of fast couriers and attempt to get the lamps to you as soon as possible.  Once they have been processed and packaged, they are sent out for delivery.   


Typically our shipping times are as below:

  • USA delivery should be within 2-5 business days under normal circumstances
  • International delivery should be between 7-20 business days


Delays


However, please note that there are delays for both domestic and international orders during the busy seasons due to the large volume of packages.  It is reported that carriers are overwhelmed by the amount of parcels and so it is very difficult to get them delivered on time.


We also experience delays from time to time due to circumstances out of our control - such as weather, disasters and the global pandemic.  These unforeseen circumstances affect transportation and also create a backlog of packages at the airports.  We do thank you for patience during these times.


Tracking your Package


To track your package, keep an eye on the tracking link which is sent in your order confirmation email.


You can use the link within the email or copy the number and track the parcel through the correct carrier's tracking page: 


Alternatively, you can track your package here: Global Package Tracking. 


Expedited Shipping


Expedited shipping within the US delivers packages within 2-4 days once the package has been shipped.


International Orders


If you are wondering if we ship to your country, please check the information on international service alerts from USPS.  Please search for your country and view the current shipping information.